Most of our products are available for collection from The Reading Rooms in Pelsall, Bean and Baked in Brownhills or for local delivery (within a 5 mile radius of our collection locations). Our brownie, blondie, cookie and rocky road boxes are also available for nationwide delivery (£4). Once you get to the shopping cart page, simply select either 'nationwide delivery' (if applicable), 'coffee shop collection' or 'local delivery', along with your preferred date and time. A limited number of our bakes are released each day so if your preferred date is unavailable please select another.
Nationwide Delivery. We dispatch your sweet treats via Royal Mail First Class Delivery or via courier (such as Hermes). Our sweet treats are usually dispatched next day and e-mails and social media messages are not constantly monitored, therefore it is very important that the correct shipping address is entered at checkout, once the package has been dropped with our courier we are unable to change any details. Due to the speedy turnaround delivery service we use, incorrect addresses or attempts to change details with our couriers will result in the product being returned to sender. Due to the perishable nature of the product re-delivery will not be possible, nor will replacements. In normal circumstances we expect your sweet treats to be delivered to your door within two to four working days of order.
Please note: Our packaging is designed to fit through a standard UK letterbox. A standard UK letterbox is 254mm x 38mm and our boxes are 230mm x 165mm x 22mm. Letterboxes for flats / shared accommodation and outdoor feature letterboxes are often not deep enough to accommodate our boxes. In this instance the package may be returned to sender. Due to the perishable nature of this product we are unable to re-deliver or offer a replacement in this instance.
Also: If you have ordered more then 1 box in the same order, this will not fit in through a letterbox. If you are not in to receive the order, your order may need to be collected from your local collection office.
Chocolate is harmful to animals, please be aware of this when ordering as we would hate for your beloved pet, attracted by the smell of chocolate, to fall ill.